Website Re-Design Discovery Questionnaire

Hey! 👋

We’re excited to start working with you! Before we begin our estimate & proposal, we’ll need some important information from you. If you have any questions about filling out the below – feel free to call us and we’ll be happy to walk through it together.

You may repeat some information we already discussed during our discovery call. Still, it is essential that we collect this information to provide you with the best website re-design service.

You can save your progress and resume at any time using the URL provided when clicking the 'Save & Resume' button found at the start of each section of this questionnaire.

LET’S GET STARTED WITH THE BASICS

First Name

Last Name

Phone/Mobile

Position

TELL US ABOUT YOUR BUSINESS

, please provide us with a few details about your business. We'll store some of this information for contact purposes & to help create our proposal.

Name of Business

How long have you been in business?

Primary Business Email Address

Primary Business Phone Number

Address

Address Line 1

Address Line 2

City/Town

County

Eircode

Country

Business Website URL

What is your service industry?

Size of your business

Tell us about any awards, accreditation, and associations you may have.

5-10 sentences about your business (summary of your business)

DETERMINING YOUR WEBSITE'S RE-DESIGN GOALS

Please provide us with a few details about your website re-design goals. We'll use this crucial information to help build a better understanding of your new website goals and why you're looking to re-design in the first place.

Why do you need to redesign your website?

Define what problems have caused you to want to re-design your website.

Who is your perfect audience? Who are you trying to target?

What is the exact problem they’re facing that you solve?

What are you happy with about your current website?

Define what problems have caused you to want to re-design your website.

What is your business’s unique value proposition?

What goals do you want your website to achieve?

Who are your main three competitors?

Looking at their sites, which elements/features do you like and dislike?

Will this website redesign be a complete overhaul with a new structure and features or simply a refreshed look for your site?

What image, look, or feel do you want your brand’s website to portray?

PROJECT SCOPE

Please provide us with a few details to help us understand the project scope.

What’s the budget for this project?

€

What’s the yearly budget for site improvements & maintenance?

€

What’s the project deadline/when would you ideally want to go live with the new site?

Which functions or features are necessary to have versus nice to have?

A website can do so many things, but not every website should do everything.

How many pages/products/courses/posts/landing pages do you expect the new website to launch with?

What is the most important information your site must relay to the user, especially on the home page?

If a visitor was to glance at your home page, what are the 5 key takeaways/information they should lean about your business and offering? Convey how do you solve their problem...

What are the most important calls-to-action (CTAs) on your site?

Is there a specific platform you definitely want to use for the new site?

What are all the user roles we need to account for (customer, employee, student, teacher etc.)?

Do you need an ecommerce shopping cart system or ability to take online payments?

Do you want customers to have the option to post product reviews or leave feedback on your services/products?

What forms do you need, and what’s the purpose of each?

What third-party applications/services do you know you want to integrate, if any?

What analytics tools are you using, if any?

Do You Have Any Existing Style Guides and Guidelines?